Data Deletion Instructions
Effective date: 25 August 2026
This page explains how you can request deletion of your personal data from MagnePlex Store (magneplexstore.com), as required by platform policies and under Indian data protection law.
What data we hold
We may hold the data you gave us when you bought a product or joined our email list: your name, email address, WhatsApp number (if provided), order reference, and payment confirmation (transaction ID — we never see or store your card/UPI credentials; payments are processed by Razorpay).
How to request deletion
To have your personal data deleted, email us from the address you used on this store:
Please include:
- The email address you used at checkout or on the email list.
- The order reference, if you have it (e.g. DS1A842280).
- A short note that you want your data deleted.
What happens next
- We verify the request (we may ask you to confirm the email address) and delete your personal data from our store database and email list within 30 days.
- You'll receive a confirmation email once deletion is complete.
- Exception: order and transaction records needed for accounting, tax, and legal compliance (typically up to 8 years under Indian law) are retained in anonymised form without marketing use.
- If a deletion request relates to a purchase, the product remains downloadable via your original email link until the retention window ends; no new marketing emails will be sent.
Deleting data from our partners
Payment data is held by our payment processor Razorpay (razorpay.com) under its own privacy policy. For email delivery, list data is processed by our email service provider. We will remove your data from our own systems; for payment records, contact Razorpay directly.
Questions
Anything unclear? Write to hello@magneplexstore.com.